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Frequently Asked Questions

Get answers to the most common questions about SYKEE, your KEEs, and how our platform works.

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What is SYKEE?

SYKEE is a private, subscription-based platform that connects you with licensed therapists, coaches, and wellness professionals (we call them KEEs). It's care without insurance, gatekeeping, or diagnostic labels—just support built around you.

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Who are the KEEs?

KEEs are licensed therapists, coaches, voice specialists, and wellness professionals who support your growth. You build your own Ring of KEEs based on your needs. Each KEE helps you Kickstart your goals, Equip you with tools, and Elevate your evolution.

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Are the KEEs licensed professionals?

SYKEE hosts a diverse range of professionals—some are licensed therapists, others are certified coaches or wellness practitioners. Each KEE is responsible for maintaining their own credentials, scope of practice, and compliance with local laws. While SYKEE verifies identity and basic qualifications during onboarding, we do not license, supervise, or endorse any provider's clinical status. We recommend users review each KEE's bio and credentials to ensure the right fit for their needs.

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Who is Kesi?

Kesi is SYKEE's built-in AI companion. She's available 24/7 to support mood tracking, emotional reflection, and personal growth prompts. She's not a therapist, but she's a powerful tool to help you process, track, and move forward.

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What's KeeTrack?

KeeTrack is your private mood journal—fully integrated with Kesi. It helps you log how you feel, uncover trends, and stay connected to your emotional landscape.

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Do I need a diagnosis to use SYKEE?

No. That's one of the things that makes SYKEE different. You don't need a diagnosis or insurance approval to begin. You're not here to be labeled—you're here to be supported.

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Is SYKEE covered by insurance?

No. SYKEE is 100% private and subscription-based. This keeps your care between you and your KEEs—no third-party interference, no insurance tracking, and no long waitlists.

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Can I change or cancel my plan?

Yes. You can upgrade, downgrade, or cancel at any time directly from your account settings. No penalties. No pressure.

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Can I try SYKEE for free?

Yes! We offer a Free Plan so you can try SYKEE, connect with Kesi, and use KeeTrack before deciding what support tier fits you best.

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How to Verify a KEE's License or Certification

We believe you deserve full clarity about who you're working with—and we're here to make that process simple.

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Go to Your KEE's Profile

Scroll down to the "Credentials & Practice Info" section.

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Locate License or Certification Details

You'll see the provider's listed credentials, such as: License type (e.g., LCSW, PsyD, LMHC), State of issuance, License number (if provided).

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Click "Verify License"

This will take you to the official state or national board lookup page (e.g., Psychology Board, Social Work Registry, etc.).

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Enter the Provider's Name or License Number

Follow the site instructions to confirm that the license is active, in good standing, and valid in your state.

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A Note From SYKEE

We don't supervise, endorse, or control the credentials of KEEs.

But we do believe you deserve full clarity about who you're working with—and we're here to make that process simple, not scary.

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Your care. Your choice. Your power.

Still Have Questions?

Our support team is here to help you every step of the way.